As premiums continue to soar, HR has been struggling to reduce these expenses by competitively shopping for benefit rates, transferring premium increases to employees and evaluating alternative cost-saving strategies like consumer-driven health plans CDHPs and health savings accounts HSAs. In order to effectively administer these new health care cost control strategies, automating benefits enrollment and administration must be a top priority.
Seems obvious – but hard to implement “consumerism” without automating the underlying benefits communication and administration systems. Yes – this is what we do, but a surprising number of large companies that throw up their hands and say “what can we do” when faced with large health care cost increases. (But don’t want to spend any $$ to improve the underlying systems.)