The Shifting Requirements of Benefits Enrollment
This report from Wyatt highlights satisfaction with and challenges of various models of benefits enrollment for larger organizations. The key issue here is that with more complex (read consumer driven) plan designs and more frequent (and significant) plan changes, the bar has been raised for enrollment, communication and administration.
More moving parts, bigger economic decisions, decision support, targeted communication – all of these REQUIRE superior infrastructire to be implemented in an efficient and effective way.
